E-commerce · Series B Stage Due Diligence

E-commerce Series B Due Diligence Checklist

The complete Series B due diligence checklist for E-commerce startups. Prepare your data room, anticipate every investor request, and close your round faster.

All Checklists

6–12 weeks

Typical DD Timeline

5

DD Categories Covered

50+

Checklist Items Total

E-commerce Regulatory DD Context

Ecommerce DD increasingly includes supply chain ESG review (labor practices, environmental compliance). Investors sourcing capital from institutional LPs will run supply chain audits.

Data Room Essentials for Series B

Documents to have ready before DD begins

  • 3 years of audited financial statements
  • Full customer list with contract terms and renewal dates
  • Complete IP portfolio with FTO opinion
  • All board materials and resolutions
  • Material subsidiary documentation
  • Insurance policies (D&O, E&O, cyber)
  • All government filings and regulatory correspondence

LEGALLegal Due Diligence

Institutional-grade legal DD covering corporate governance, regulatory risk, key contract change-of-control provisions, and cross-border compliance. Full rep and warranty review.

General Legal Items

  • Certificate of Incorporation and all amendments
  • Bylaws and any shareholder agreements
  • Cap table with fully diluted ownership by class
  • All convertible instruments (SAFEs, notes, warrants)
  • Option pool documentation and all grants
  • Founder IP assignment agreements
  • Co-founder agreements and vesting schedules
  • Material third-party agreements

E-commerce-Specific Legal Items

  • Supplier contracts and exclusivity provisions
  • Platform terms of service compliance (Amazon, Shopify, etc.)
  • Product liability and recall documentation
  • Customs, tariffs, and import duty exposure
  • Brand trademark registrations by market

FINANCIALFinancial Due Diligence

Audited financial statements (typically required). Revenue quality review by Big 4 accounting firm. Deep customer cohort and retention analysis. Cap table fully modeled through exit scenarios.

General Financial Items

  • Financial statements (P&L, balance sheet, cash flow)
  • Bank statements (12+ months)
  • Accounts receivable aging report
  • Accounts payable aging report
  • Payroll records and headcount history
  • Revenue recognition policy documentation
  • Tax returns and any outstanding tax obligations
  • Insurance policies (D&O, E&O, general liability)

E-commerce-Specific Financial Items

  • Gross and net margin by product category and SKU
  • Return rate and refund policy cost modeling
  • Customer lifetime value by cohort and acquisition channel
  • Inventory valuation and obsolescence reserve
  • Marketplace fee structure and take rate trends

PRODUCTProduct and Technical Due Diligence

  • Technology stack and platform dependency risk
  • Conversion rate and site performance benchmarks
  • Logistics partner contracts and SLA performance
  • Customer data platform and retargeting infrastructure
  • Subscription or loyalty program economics

MARKETMarket Due Diligence

  • Category leadership metrics vs. Amazon and D2C peers
  • Brand search volume and unaided awareness trend
  • Customer concentration risk by channel
  • Counterfeit or brand protection exposure

TEAMTeam Due Diligence

Executive team professional background investigations. Non-compete and non-solicitation enforceability analysis. Board composition governance review.

  • LinkedIn profiles for all founders and officers
  • Employment agreements for key personnel
  • Equity grant history and vesting schedules
  • Any prior employer IP invention disclosure forms
  • Non-compete and non-solicitation agreements
  • Professional reference contacts (3+ per founder)
  • Advisory board agreements and equity grants
  • Organizational chart as of current date

Frequently Asked Questions

How long does Series B due diligence typically take for E-commerce startups?

E-commerce Series B due diligence typically takes 6–12 weeks. Institutional-grade legal DD covering corporate governance, regulatory risk, key contract change-of-control provisions, and cross-border compliance. Full rep and warranty review. Having a complete data room ready before DD kicks off can reduce this timeline by 30–50%.

What E-commerce-specific items do investors review during Series B DD?

For E-commerce at the Series B stage, investors focus heavily on: Supplier contracts and exclusivity provisions, Platform terms of service compliance (Amazon, Shopify, etc.), and Gross and net margin by product category and SKU, Return rate and refund policy cost modeling. Ecommerce DD increasingly includes supply chain ESG review (labor practices, environmental compliance). Investors sourcing capital from institutional LPs will run supply chain audits.

What should I put in my data room?

Your Series B data room should include: 3 years of audited financial statements; Full customer list with contract terms and renewal dates; Complete IP portfolio with FTO opinion; All board materials and resolutions; Material subsidiary documentation; Insurance policies (D&O, E&O, cyber); All government filings and regulatory correspondence. Use a structured folder system that mirrors investor expectations — most institutional investors use a standard folder taxonomy.

What are the most common due diligence deal-killers?

The five most common DD deal-killers are: (1) undisclosed founder litigation or criminal history, (2) IP ownership gaps — particularly for university-origin technology, (3) customer contract terms that prevent assignment on change of control, (4) cap table math errors or undocumented equity grants, and (5) financial restatements required after revenue recognition review.

What team due diligence should I expect at the Series B stage?

Executive team professional background investigations. Non-compete and non-solicitation enforceability analysis. Board composition governance review.

Download the Full Checklist

Get the E-commerce Series B due diligence checklist as a Google Sheets or Notion template. Track completion status for every item in your data room.

Includes data room folder template, investor question tracker, and reference FAQ guide

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